Account Managers based in San Francisco are responsible for ensuring the highest level of client service and providing unmatched product and industry knowledge to C-Level executives.
What Our Partners Look For in an Account Manager
- Self-motivated professionals with a passion for client services, business development and working in an open team environment
- Professional written and verbal communication skills (primarily phone and email)
- Proven ability to build and maintain trusting client relationships
- Ability to quickly learn, adapt, and apply new information
- Commitment to consistent, error-free, high-quality work
- Organized, detail-oriented, and analytical
- Driven to develop your own career and to grow with the organization
What Account Managers Do
- Provide superior client service to maximize client satisfaction and retention.
- Actively manage client usage, proactively resolve client issues, and help high-level executives gain maximum value from their subscription.
- Expand our platform within clients. You will help identify, cultivate, and close additional revenue opportunities to fuel our continued growth.
How You'll Grow in This Role
- Gain industry knowledge.
- Product expertise - Gain experience working with various internal departments to provide the highest level of service to our clients and have a voice in improving our solutions.
- Professional Growth - We actively invest in our candidate partners' career development.
Qualifications
• BS/BA degree or equivalent military / practical experience required
• Experience in client services, account management, inside sales / SDR
